Industry solution
From renewal season to the board packet, one connected member year
Dues, continuing education, conferences and standards in products designed to pass the same member along, so staff stop reconciling exports.
The problem
An association's member year runs through a membership database, an event platform, a learning system, a community tool, an email tool and spreadsheets. None agree on who is in good standing, and renewal season becomes reconciliation.
A professional body or trade association lives on recurring trust. Members renew each year because the credential, the community, the conference, the standards and, for firm members, industry figures nobody else collects are worth the dues. Behind that promise sits a small staff and a large volunteer base: chapter officers who change every year, committee members who give their evenings to a draft standard, and members who expect the renewal notice, their continuing education (CE, also called CPD) record and their conference badge to know who they are.
Most associations run that year across a membership database, a learning system, an event platform, an online community, an email tool and a drawer of spreadsheets. Each keeps its own list of members. Renewal season exposes the gaps: the retired member billed at the full rate, the firm invoiced at last year's headcount band, the chapter nobody noticed had lost its president. Continuing education evidence arrives by email, session attendance is keyed in by hand weeks later, and the member-firm survey is a folder of spreadsheet attachments.
Dues are only part of the budget. The conference, courses, certification fees and standards sales carry the rest, and each lives in a different system. Boards ask simple questions: are we keeping members, is the conference paying for itself, is certification growing? Staff answer them with a week of exports. The problem is not a lack of effort. It is the seams between tools.
Executive director or CEO
One honest picture of membership, revenue and volunteer health before the board asks, without pulling figures from every system by hand.
Director of membership
Renewal season: who is in grace, which invoices were wrong, and which save to offer before a member is dropped for non-payment.
Director of professional development and certification
Every credential holder's continuing education hours, the audit sample and the evidence, ready well before the cycle closes.
Director of meetings and conferences
Conference registrations at the right rate, session attendance captured once, and credit posted without data entry.
Research and industry data manager
A benchmarking survey member firms trust with their numbers, enough answers to publish, and results each firm can read for itself.
Standards and technical programs director
Every public comment answered against the clause it concerns, and a clean record of what the committee balloted and approved.
A day in the life
Tomás runs membership and certification for a national society of building inspectors: individual members, inspection firms that join as firm members, regional chapters run by volunteers, a certification program with a three-year continuing education cycle, an annual conference in November, a yearly operating survey of member firms, and a technical committee that maintains the society's Standard of Practice. The first week of October is when all of it lands at once.
Monday, 8:10 AM
The renewal deadline passed on September 30, and the grace list arrives as a spreadsheet export. By 9:30 Tomás has found three problems: a batch of retired members was billed at the full rate, an inspection firm that shrank from 42 inspectors to 18 was invoiced at its old band, and the email tool and the membership database disagree on 140 names. The day-15 reminder is set to go to all of them, and the member services line already has 38 voicemails.
How this is solved: Renewal season, wrong categories and the grace periodTuesday, 11:00 AM
The annual operating survey of member firms closes in three weeks, and responses are thin. Two firm owners email to ask who at national can see their revenue per inspector. A third says last year's report let a competitor work out his fees, because only three firms answered in his region. The results are due as a PDF in the spring, long after anyone could act on them.
How this is solved: A benchmarking survey member firms will trustWednesday, 2:45 PM
Registrations for the November conference are pacing behind last year, yet the member-rate code is being redeemed faster than the member count explains. It went out in a member newsletter, someone posted it on a public inspectors' forum, and several people using it let their membership lapse years ago. Meanwhile the meetings team is printing paper sign-in sheets for the accredited sessions again, the same sheets that took three weeks of data entry last year before anyone saw their credit.
How this is solved: Conference member rates and session creditThursday, 9:00 AM
The continuing education cycle for certified inspectors closes on December 31. More than a thousand holders are short of hours, policy calls for a random audit sample, and the evidence for self-reported activities is scattered across inboxes and scanned certificates. The certification coordinator asks how to draw the sample fairly and chase the evidence before the holidays.
How this is solved: Continuing education cycle close and the audit sampleFriday, 4:30 PM
The public comment period on Draft 3 of the Standard of Practice closed at noon. The technical committee chair writes: 342 comments sit in a spreadsheet, several cite clause numbers that changed between drafts, and two committee members want to know whether the ballot they cast in August was on Draft 2 or Draft 3. The chair already expects changes large enough to need another committee vote.
How this is solved: Standards revisions and public commentMonday, 7:30 AM
The executive director needs the quarterly board packet by noon. The treasurer wants to know why early-career renewals fell after the dues increase and whether the conference will cover the gap. Answering means pulling figures from every system the society runs, a spreadsheet of lookups, and a chart pasted into a slide that will be out of date by the meeting.
How this is solved: One board view of membership and non-dues revenueNothing in Tomás's week is unusual for an association. What this solution concept changes is where the work happens: products designed to hand the same member along, from the renewal desk to the conference door, the continuing education record, the standards review and the board console, so the seams between tools stop swallowing his team's time.
Challenges and how they are solved
Each challenge shows the problem as it happens, how the products are designed to hand work to each other, and the concepts that illustrate it. Share any challenge on its own.
Answers are in plain business terms. Choose Technical, or open any technical detail, to see how it works under the hood.
Challenge 1 of 6
On the morning after the renewal deadline, the membership team opens a spreadsheet of members in their grace period and starts sorting by hand. Many owe dues because the invoice was built on last year's facts: a member who retired in spring was billed at the full rate, a student who graduated in May was billed as a student, and an inspection firm whose roster fell from 42 inspectors to 18 is being asked to pay last year's headcount band. Those members are waiting for a corrected invoice, not a reminder, yet the day-15 reminder is about to reach all of them. Grace-period and reinstatement rules live in a policy document, so when the grace period ends the member is dropped for non-payment, and a member who pays a week later has to be reinstated by hand.
Members lapse over invoices that were wrong, dues revenue slips, member services fields frustrated calls, and reinstatements after the grace period eat staff time that renewal season does not have.
Subscriber Bot is designed to rank the membership team's grace-period members by lapse risk, with each one's reason and a fix to approve, such as the retired rate or a smaller firm band. Approved fixes go to billing for a corrected invoice before the next reminder, and anyone paying after the grace period is flagged for reinstatement. FluidGrids brings in member records daily; HeadshotMarketing reminds the rest until they pay.
Technical detail
Subscriber Bot is designed to be the membership team's renewal-risk and save desk. A daily FluidGrids workflow is designed to bring each member's category, dues band, invoice and renewal status in from the association's membership or billing system, where invoicing and payment collection stay. The desk ranks grace-period members by lapse risk, names the driver (retired but billed at the full rate, graduated but billed as a student, firm roster below its band) and proposes a save that a staff member approves. What this adds is timing: a rate or band correction is proposed before the day-15 reminder goes out and, once approved, is designed to go back to the billing system to reissue the invoice. A member who pays after the grace period is designed to be flagged for reinstatement under the association's rules rather than rejoining as new. Members whose problem is not billing are routed by the same workflow to a HeadshotMarketing renewal journey that ends when they pay.
Fewer members lapse over invoices that were wrong, corrections go out before reminders do, and the membership team spends renewal season on the saves that need a person.
Subscriber Bot
The membership team's renewal-risk desk: grace-period members ranked by lapse risk, the category or band error behind each, and a correction to approve.
Works with FluidGrids, HeadshotMarketing, ComradeCircle
FluidGrids
A daily 6:00 AM schedule brings each member's category, band and renewal status in from the membership system and routes the grace-period list onward.
HeadshotMarketing
Runs the renewal journey for members whose invoice is correct, started and ended by tags, so reminders stop once a member pays.
Challenge 2 of 6
Firm members join a trade association partly for figures nobody else has: what peers charge for an inspection, how many inspections an inspector completes in a week, what firms pay their staff. The society's annual operating survey is meant to supply them, but answers arrive as spreadsheet attachments, staff chase non-responders one email at a time, and results appear months later as a PDF of averages. Owners hesitate to share revenue with national staff, and when only a handful of firms answer in a region, a published average can let a competitor work out one firm's figures. Thin responses make a thin report, and a thin report makes next year's responses thinner.
Firms lose one of the most practical reasons to keep their membership, the survey stays thin and late, and one identifiable figure can cost the association the trust it needs next year.
HeadshotMarketing invites each member firm to the survey and stops reminding a firm once it answers. FluidGrids passes each answer to BigConsole, which is designed to show every firm its own figures beside the median for firms of its size and region, hold back a median until enough firms have answered, and hide firm names from staff analysts. Results are ready when the survey closes.
Technical detail
HeadshotMarketing is designed to run the survey campaign to each member firm's primary contact as a journey that sends reminders until the firm is tagged as responded. Firms answer on an open form, and a FluidGrids form-triggered workflow is designed to tag the contact in HeadshotMarketing, which ends its reminders, and to write the answers into a BigConsole data sink, the documented path into BigConsole. Field masking there is designed to keep firm names out of staff analysts' views. The benchmark console is designed to use row-level security so each firm sees its own figures beside peer medians by region and firm size, and its parser shows a median only when it rests on at least the minimum number of respondents the association sets. Each firm's contact gets view-only access to the shared console, so results arrive when the survey closes instead of as a spring PDF.
More firms answer because their figures stay private, figures based on too few firms stay hidden, and each firm reads its own results beside its peers soon after the survey closes.
HeadshotMarketing
Runs the survey invitation as a journey that starts on a tag, waits, and sends reminders until the firm is tagged as responded.
FluidGrids
Ends the survey workflow in a datasink node, so each firm's answers land in the benchmark console's data sink as they arrive.
BigConsole
Gives each member firm's contact view-only access to the benchmark console, with an expiry date, in place of a PDF of averages.
Challenge 3 of 6
The annual conference is the association's biggest gathering, one of its largest sources of non-dues revenue, and one of the most visible benefits of membership. The member rate sits behind a discount code sent in a member newsletter, and codes travel: weeks out, the code is redeemed faster than the member count explains, including by people whose membership lapsed years ago. At the venue, accredited sessions rely on paper sign-in sheets. Afterward, staff spend weeks typing names into the learning system, attendees call member services asking where their continuing education credit is, and nobody can say who left a two-hour workshop after twenty minutes.
A shared code gives away the member rate and one reason to renew, credit arrives weeks late, and member services absorbs a wave of avoidable calls after every conference.
EventfullyManaged is designed to check each registrant with Subscriber Bot, so only members in good standing get the member rate and a shared code no longer works; lapsed members see the non-member rate and a link to renew. At accredited sessions, attendees scan in and out, time in the room sets credit, and partial attendance goes to staff review. BuildMyIQ then adds confirmed credit to each member's continuing education record.
Technical detail
EventfullyManaged is designed to price the conference by member category: member, early-career, student and non-member rates are separate ticket tiers. At registration, member pricing is designed to check the registrant against the Subscriber Bot renewal desk, which reads standing from the membership system, so the member rate goes only to members in good standing and a lapsed member sees the non-member rate and a link to renew. The rate follows standing, not a code anyone can share. On site, attendees scan in and out at the door of each accredited session, and the credit ledger compares time in the room with the session's minimum before awarding credit. Partial attendance and missing out-scans go to a staff reviewer instead of being guessed. Verified credit per attendee is designed to be handed to BuildMyIQ, where it lands on each member's continuing education cycle as verified rather than self-reported.
The member rate goes to members in good standing, attendees see their credit soon after the closing session, and nobody retypes a sign-in sheet.
EventfullyManaged
Sets member, early-career, student and non-member rates as separate ticket tiers with their own prices, capacity and sales windows, not one shareable code.
Subscriber Bot
Holds each member's standing as read from the membership system, which registration is designed to check before offering the member rate.
Works with FluidGrids, HeadshotMarketing, ComradeCircle
EventfullyManaged
Scans attendees in and out at named stations and session doors, with the direction and every scan recorded against the registration.
EventfullyManaged
Turns scan-in and scan-out for each accredited session into credit per attendee, holds partial attendance for review, and posts the rest to BuildMyIQ.
Works with BuildMyIQ
Challenge 4 of 6
Certified members must log continuing education each cycle to keep their credential. With twelve weeks left, the certification coordinator has a list of holders short of hours, a mix of verified credit and self-reported activities, and a policy that calls for a random audit sample. Evidence for self-reported hours arrives as email attachments and scanned certificates. Drawing the sample means filtering a spreadsheet by hand, chasing evidence means one email at a time, and a holder who misses the deadline has to be moved to lapsed on the public register of certified members, which somebody updates manually in January.
Holders discover shortfalls too late, audits are slow and hard to evidence, and the public register can show someone as certified after their credential has lapsed.
BuildMyIQ is designed to show the certification coordinator every certified member's hours against the requirement, with course and conference credit kept apart from self-reported hours. From that list, staff enroll people short of hours in courses, draw the audit sample, request evidence and issue new certificates. A member whose cycle lapses stops showing as certified on the public register that day, and members log activities with proof from their phones.
Technical detail
BuildMyIQ is designed to track each credential holder's continuing education cycle in one place: hours required, verified credit from its own courses and from EventfullyManaged session scans, and self-reported activities with their uploaded evidence, shown apart. The coordinator filters holders short of hours and seats them in upcoming courses or webinars, draws the audit sample from the same list, and requests evidence from sampled members with a due date. When a cycle completes, BuildMyIQ issues a new certificate with a later expiry; when it does not, the certificate's status changes and the record shows why. Each certificate's status is designed to be what the public verification check reads, so a holder whose cycle lapses stops showing as certified the day the status changes. Members are designed to see the same record on their phones and log an activity with evidence, and holders at risk can be placed on a HeadshotMarketing reminder journey.
Holders see shortfalls while there is still time to act, audits run from one list, and the public register matches each holder's cycle record.
BuildMyIQ
Shows each holder's hours against the cycle requirement, verified credit apart from self-reported, the audit sample and the evidence still missing.
Works with EventfullyManaged, HeadshotMarketing
EventfullyManaged
Supplies verified session credit per attendee from door scans, so those hours need no evidence upload from the member.
Works with BuildMyIQ
BuildMyIQ
Issues the certificate with a serial number, status and expiry date; a completed cycle is designed to produce a new certificate with a later expiry.
Challenge 5 of 6
The technical committee maintains the society's Standard of Practice on a regular revision cycle. The public comment period on a new draft closes with hundreds of comments in a spreadsheet, some citing clause numbers that moved between drafts. Each comment needs a recorded disposition (accepted, accepted in part, or rejected with a reason), each negative vote needs a written response, and any substantive change sends a revised draft back to the committee on a recirculation ballot before publication. Ballots happen by email reply, so when a member asks which draft they approved, the chair searches an inbox. Once approved, the edition has to reach members, go on sale to non-members, and replace the old edition without confusion.
Revisions stall on paperwork, commenters feel unheard, and the association struggles to show a clean record of what was balloted, approved and published.
ArtistryBase is designed to keep each draft separate and pin every public comment to the clause it concerns, with a recorded decision and reason. FluidGrids adds comments from the public form as they arrive. The committee votes by name in its private ComradeCircle group, a substantially changed draft goes back for another vote, and the approved edition goes to members with their membership and on sale to everyone else.
Technical detail
ArtistryBase is designed to hold the draft standard as a work with immutable, numbered versions, so Draft 3 and Draft 4 never blur. The public comment period runs as a review round on one specific version. Public comments are collected on an open form, and a FluidGrids form-triggered workflow is designed to add each one to the review round, anchored to the page or section it cites, where it gets a disposition and reason. The committee works in a private ComradeCircle circle, where the ballot runs as a named, non-anonymous poll; each disapproval and its reason is designed to be recorded as a rejection on the ArtistryBase round, and substantive changes go back to the committee on a recirculation ballot. Release readiness lists what still blocks publication, and the approved version is released under a membership license for members and a purchase license for everyone else.
Every commenter's input has a recorded answer, the committee can see exactly which draft it approved, and the new edition reaches members cleanly.
ArtistryBase
Pins each public comment to its clause on a specific draft, records a disposition and reason, and checks release readiness, including the recirculation ballot.
Works with ComradeCircle, FluidGrids
ArtistryBase
Holds the comment round on one version, with each note anchored to its page or chapter and each committee decision recorded as a sign-off.
ComradeCircle
Runs the technical committee's ballot as a named, not anonymous, poll in the committee's private circle, closing on a set date with results in view.
Challenge 6 of 6
A week before each board meeting, the executive director asks for the packet: members in good standing, renewal by category, conference results, course and certification revenue, the chapters at risk. Each figure lives in a different system, so staff export, look up and paste. The treasurer asks why early-career renewals fell after the dues increase and whether the conference covers the gap, and the answer takes another day. By the meeting, the numbers on the slides are a week old and nobody can say where a figure came from.
Leadership decides on dues, programs and budgets from stale, hand-assembled numbers, and staff lose days every quarter building the packet.
BigConsole is designed to give the executive director and board one current view of dues, renewals by member category, the conference, courses and certification against the approved budget, each figure labeled by source. FluidGrids gathers the figures on a schedule from each product, the billing system and the finance spreadsheet. Short, sourced notes explain what changed, and the board opens a shared, read-only view instead of a week-old slide.
Technical detail
FluidGrids workflows are designed to end in datasink nodes that write figures into BigConsole on a schedule: renewal status by member category from Subscriber Bot, dues revenue from the billing system, conference registrations and exhibit revenue from EventfullyManaged, and course, certification and continuing education figures from BuildMyIQ, with the approved budget by line loaded from the finance team's spreadsheet by the same FluidGrids workflow. BigConsole's membership and non-dues revenue console lays them beside that budget by member category and revenue line, with every figure labeled by source. Its Explain panel gives short, cited findings (early-career renewals fell after the dues change; conference exhibits are ahead of budget), so the executive director can answer the treasurer from the console, and the board can open a shared, read-only console instead of a stale slide.
The board packet is built from current figures, questions get answered in the meeting, and every number can be traced back to its source.
BigConsole
Lays dues, renewal by category, conference, courses and certification against budget on one board console, each figure labeled by source.
Works with Subscriber Bot, EventfullyManaged, BuildMyIQ
FluidGrids
Ends each product's workflow in a datasink node, so membership, conference and continuing education figures arrive in BigConsole on a refresh schedule.
BigConsole
Answers what changed with short findings, each cited to the data sink and field behind it, ready for the treasurer's question.
How it fits together
One member, handed from product to product by design: the renewal desk finds who is at risk, chapters and campaigns reach them, the conference and courses earn their credit, and the board sees the whole year. Standards work and the member-firm survey run alongside.
To FluidGrids: the grace-period list, with each member's chapter and reason
To ComradeCircle: a call list for each chapter's leaders
To HeadshotMarketing: members the chapters could not reach
To EventfullyManaged: members clicking through to register for the conference
To BuildMyIQ: each attendee's confirmed session credit
To BigConsole: continuing education and certification figures, passed along by FluidGrids
Step 1 of 7: Find who is at risk
Technical detail
Products in this solution
Renewal risk and save desk
Built to track recurring memberships from active to lapsed. Here it is designed to read each member's dues status from your membership system and rank whom to save first, with the reason for each.
Technical detail
Built as a system of record for recurring relationships, memberships and associations included, with a lifecycle from active to lapsed and provider-side churn analytics and retention automation on its roadmap; here it is designed to read dues status from the membership system and rank saves.
Renewal journeys, surveys and conference promotion
It sorts members into groups and sends renewal reminders, win-back messages, final notices, survey invitations and conference promotion, with reminders designed to stop once a member pays or answers.
Technical detail
Its CRM, dynamic segments and trigger-based journeys cover renewal reminders, win-back, final notices, survey invitations and conference promotion, with journeys started or ended by tags.
Routing between products and systems
It is designed to pass lists between the other products and your membership system on a schedule or when a form is filled in, and to gather each product's figures into one view in BigConsole.
Technical detail
Scheduled and form-triggered workflows are designed to move lists between products and the membership system, and they end in datasink nodes that feed BigConsole, the documented path for getting each product's figures onto one board.
Chapters, committees and member community
Each chapter and technical committee gets its own space with roles, conversations, meetings and votes, plus a record of who did what. Associations, membership networks and local chapters are among the groups it is built for.
Technical detail
Circles with roles, channels, events, polls and an audit trail suit chapters and technical committees; associations, membership networks and local chapters are named among its audiences.
Annual conference and session credit
It handles registration with member pricing and separate ticket rates, QR-code badges and scans at session doors, so each attendee has one record from sign-up to session credit.
Technical detail
Registration with member pricing, ticket tiers, QR badges and session-level check-in with every scan recorded give the conference one attendee record from sign-up to session credit.
Continuing education and certification
It runs courses, groups of learners and assessments, and issues verifiable certificates with expiry dates, all on one record per member. Professional associations and certification providers are among the groups it is built for.
Technical detail
Courses, cohorts, assessments and verifiable certificates with expiry dates on one learner record; professional associations and certification providers are named among its audiences.
Standards drafts, comments and release
It keeps every draft of a standard as its own fixed version, collects comments against the exact section, records approvals, and releases the final edition to members and for sale to others.
Technical detail
Immutable versions, review rounds with anchored feedback, recorded approvals, a release pipeline and per-work licenses map onto a standard's draft, comment, ballot and publication cycle.
Board and benchmark consoles
It is designed to give leadership one current view of membership and revenue, explain what changed with sources, and show each member firm its own survey results beside its peers.
Technical detail
Governed consoles built on data sinks, with filters, drill-down and per-person sharing, plus cited Explain findings, row-level security and field masking on its roadmap, give leadership one current view and each member firm its own benchmark.
Every product here runs on Burdenoff Workspaces: staff, volunteers and members sign in once with one identity, role-based access keeps chapter leaders, committee members and staff to what their role allows, every action lands in one audit trail, and the association gets one bill across the products.
Concept gallery
15 concepts from 8 products. Each one links to its own page on the product's website, and every view has a link you can share.
Subscriber Bot
The membership team's renewal-risk desk: grace-period members ranked by lapse risk, the category or band error behind each, and a correction to approve.
Works with FluidGrids, HeadshotMarketing, ComradeCircle
FluidGrids
A daily 6:00 AM schedule brings each member's category, band and renewal status in from the membership system and routes the grace-period list onward.
HeadshotMarketing
Runs the renewal journey for members whose invoice is correct, started and ended by tags, so reminders stop once a member pays.
FluidGrids
Ends the survey workflow in a datasink node, so each firm's answers land in the benchmark console's data sink as they arrive.
BigConsole
Gives each member firm's contact view-only access to the benchmark console, with an expiry date, in place of a PDF of averages.
EventfullyManaged
Sets member, early-career, student and non-member rates as separate ticket tiers with their own prices, capacity and sales windows, not one shareable code.
EventfullyManaged
Scans attendees in and out at named stations and session doors, with the direction and every scan recorded against the registration.
EventfullyManaged
Turns scan-in and scan-out for each accredited session into credit per attendee, holds partial attendance for review, and posts the rest to BuildMyIQ.
Works with BuildMyIQ
BuildMyIQ
Shows each holder's hours against the cycle requirement, verified credit apart from self-reported, the audit sample and the evidence still missing.
Works with EventfullyManaged, HeadshotMarketing
BuildMyIQ
Issues the certificate with a serial number, status and expiry date; a completed cycle is designed to produce a new certificate with a later expiry.
ArtistryBase
Pins each public comment to its clause on a specific draft, records a disposition and reason, and checks release readiness, including the recirculation ballot.
Works with ComradeCircle, FluidGrids
ArtistryBase
Holds the comment round on one version, with each note anchored to its page or chapter and each committee decision recorded as a sign-off.
ComradeCircle
Runs the technical committee's ballot as a named, not anonymous, poll in the committee's private circle, closing on a set date with results in view.
BigConsole
Lays dues, renewal by category, conference, courses and certification against budget on one board console, each figure labeled by source.
Works with Subscriber Bot, EventfullyManaged, BuildMyIQ
BigConsole
Answers what changed with short findings, each cited to the data sink and field behind it, ready for the treasurer's question.
Pitch kit
Associations run the year across a membership database, an event platform, a learning system, a community tool and spreadsheets that never agree. This solution concept connects Burdenoff products designed to hand the same member along: Subscriber Bot and HeadshotMarketing for renewals, ComradeCircle for chapters and committees, EventfullyManaged and BuildMyIQ for conference credit and certification, ArtistryBase for standards, and FluidGrids and BigConsole for firm benchmarks and the board.
Questions
The products are designed to work alongside it. Your current membership or billing system keeps sending invoices and collecting dues, and Subscriber Bot is designed to read renewal status from it. Events, learning, community and reporting run in the products, with FluidGrids passing information between them and your system. This page describes a solution concept, not a finished product.
Technical detail
The products are designed to work alongside the system that holds your membership records and invoices. Dues invoicing and payment collection stay in your current membership or billing system; Subscriber Bot is designed to read renewal status from it and rank saves. Events run in EventfullyManaged, learning and certification in BuildMyIQ, community in ComradeCircle and reporting in BigConsole, all on one identity and audit trail. FluidGrids is designed to move data between your current system and the products. This page describes a solution concept, not a finished product.
Yes. BuildMyIQ is designed to show each member their hours against the requirement on their phone, with course and conference credit marked as verified, and to let them log an activity they report themselves along with its proof. Certification staff see the same record, including audit requests and certificate status.
Technical detail
Yes. BuildMyIQ is designed to give each member a mobile view of their current cycle: hours logged against the requirement, verified credit from courses and conference sessions, and a way to log a self-reported activity with its evidence. Certification staff see the same record, including audit requests and the certificate's status.
Yes. In ComradeCircle each chapter and committee is its own group, with its own leaders, moderators and privacy settings, all under the association's one workspace. A committee can be private or invite-only, and every membership change and moderation action is recorded.
Technical detail
Yes. ComradeCircle models each chapter and committee as its own circle with its own visibility, roles and moderators, all under one workspace. A committee circle can be private or invite-only, and every membership change and moderation action is recorded in the audit trail.
Yes. Subscriber Bot's renewal desk is designed to treat a member firm as one membership beside individual members, with its own dues band, main contact and renewal date, so a firm whose headcount changed is flagged for a new band before it is invoiced. Firms can also join a benchmarking survey showing each only its own figures beside peer medians.
Technical detail
Yes. The renewal desk is designed to treat a firm or company membership as one relationship with its own dues band, primary contact and renewal date, alongside individual members, so a firm whose headcount changed is flagged for re-banding before its invoice goes out. Member firms can also take part in a benchmarking survey in which each firm is designed to see only its own figures beside peer medians. Events, communities and reporting are designed to work from the same membership details, passed between products by FluidGrids.
No. Each product keeps its own name and is configured, not rebranded or custom-built. You set member categories, dues bands, continuing education requirements, session credit rules, committee roles and the board and benchmark views within the products as they are built.
Technical detail
No. Each Burdenoff product is offered under its own name and is configured, not rebranded or custom-built. You configure member categories, dues bands, continuing education requirements, session credit rules, committee roles and consoles within the products as they are built.
No. The products are early and pre-launch, and this page shows how they are designed to work together. Some hand-offs, such as conference credit reaching BuildMyIQ or Subscriber Bot reading renewal status from your membership system, are planned ways of working, not finished features. FluidGrids passing figures to BigConsole is the documented route for the board and benchmark views.
Technical detail
No. The Burdenoff products involved are early and pre-launch, and this page is a solution concept showing how they are designed to work together. Several hand-offs described here, such as conference credit flowing into BuildMyIQ or Subscriber Bot reading renewal status from a membership system, are designed product-to-product patterns rather than finished integrations; FluidGrids feeding BigConsole is the documented path for combined reporting and for the benchmark console.
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