Professional Services SOW Template
Professional Services Statement of Work (SOW) Template
Document ID: TC-LEGAL-010
Title: Professional Services SOW Template
Version: 1.1
Last updated: 2026-10-24
Publisher: Timecampus Technologies Pvt. Ltd. (Burdenoff Group)
Canonical location: https://burdenoff.com/contracts/timecampus/TC-LEGAL-010
Burdenoff Group Contract Registry — root at https://burdenoff.com/contracts (one subgroup per product). The contracts referenced in this document belong to the TimeCampus subgroup at https://burdenoff.com/contracts/timecampus/. Every referenced contract is identified by its Document ID (TC-LEGAL-### / TC-PRICING-###) and incorporated by reference.
Status: Published template v1.1 — 2026-10-24. Completed and signed per deal; India jurisdiction. Provider: Timecampus Technologies Pvt. Ltd. ("Timecampus") Customer: as identified in the relevant Order Form / SOW header Governing agreement: this SOW is issued under the MSA. Capitalised terms not defined here have the meaning in the MSA.
This SOW governs paid professional services delivered by Timecampus (or Timecampus-approved subcontractors), including member setup, calendar/PSA / expense and billing / project-tracking tool data migration, integration, configuration of workflows and RBAC, learning-content setup, training, support retainers, and dedicated solution architecture. Professional services are technical / configuration services for the TimeCampus platform; they are not employment-law, expense and billing or tax advice, which remain the Customer's responsibility.
1. SOW header
| Field | Value |
|---|---|
| SOW number | SOW-YYYY-#### |
| Effective date | YYYY-MM-DD |
| Customer | |
| Customer billing contact | |
| Timecampus PM | |
| Customer PM | |
| Linked Order Form | |
| Engagement type | [Member Onboarding / Data Migration / Integration / Configuration / Training / Health Check / Support Retainer / Other] |
2. Scope of services
2.1 Objectives:
2.2 In-scope activities:
2.3 Out-of-scope (illustrative):
- Customer-side change management.
- Employment-law, expense and billing, tax or time-and-activity-monitoring advice (Customer's responsibility).
- Customer's lawful basis, consents and notices for team data.
- Procurement of third-party software (calendar/PSA, expense and billing bureau, integration provider).
- Anything not expressly listed in 2.2.
3. Deliverables and acceptance
| # | Deliverable | Format | Acceptance criteria | Target date |
|---|---|---|---|---|
| D1 | ||||
| D2 |
3.2 Acceptance: Customer shall review each Deliverable within 5 business days of submission. If Customer does not provide written acceptance or specific rejection within that period, the Deliverable is deemed accepted. Rejections must identify specific failures to meet the acceptance criteria; Timecampus will re-submit within a mutually agreed time.
4. Team and locations
- Engagement model: [Time & Materials / Fixed-fee / Retainer / Outcome-based]
- Delivery location: Remote from India (default) / On-site as specified
- Customer site visits: at cost, pre-approved
5. Customer responsibilities
Customer shall:
- provide timely access to systems, environments, accounts, data and personnel necessary for delivery;
- designate a single point of accountability empowered to make decisions and accept deliverables;
- review Deliverables within the acceptance window;
- provide hardware, software licences and infrastructure that are not part of Timecampus's standard Service;
- be responsible for change management within Customer's organisation;
- ensure data shared with Timecampus (including team, team member and expense and billing data) complies with applicable privacy and employment law (Customer is the Data Fiduciary), and provide only the data needed for the engagement.
Delays caused by Customer extend Timecampus's timelines and may incur additional charges at the rates below.
6. Fees and expenses
| Item | Rate | Notes |
|---|---|---|
| Senior consultant / day | INR ____ / USD ____ | 8-hour day; 5-day week excluding Indian public holidays |
| Consultant / day | INR ____ / USD ____ | |
| Project management / day | INR ____ / USD ____ | |
| Training day | INR ____ / USD ____ | Up to 15 attendees; additional attendees at +__% |
| Out-of-hours work | 1.5× standard | Pre-approved |
| Weekends / public holidays | 2.0× standard | Pre-approved |
6.2 Fixed-fee or outcome-based engagements: total fee is stated in the SOW header.
6.3 Expenses: actual reasonable travel, lodging and meals are billed at cost with receipts, pre-approved by Customer.
6.4 Taxes: GST/VAT/withholding apply per MSA §7.4.
6.5 Invoicing:
- Time & Materials: monthly in arrears.
- Fixed-fee: per milestone.
- Retainer: monthly in advance.
6.6 Payment: NET-30. Late payments per MSA §7.5.
7. Change control
Any change to scope, deliverables, timelines or fees requires a written Change Order signed by both parties. Until signed, Timecampus is not obliged to perform the change but will continue current scope.
8. Intellectual property
8.1 Timecampus Pre-existing IP: tools, libraries, frameworks, methodologies and templates owned by Timecampus prior to or independent of this SOW remain Timecampus's property. Timecampus grants Customer a non-exclusive, worldwide, perpetual, royalty-free, non-transferable licence to use Timecampus Pre-existing IP solely as embedded in the Deliverables and solely for Customer's internal business operations.
8.2 Customer Materials: data, code and content provided by Customer remain Customer's property; Customer grants Timecampus a limited licence to use them solely to deliver the services.
8.3 Custom Deliverables: subject to full payment of Fees, ownership of the bespoke portions of the Deliverables specifically developed for Customer under this SOW (the "Custom Work Product") is assigned to Customer, excluding Timecampus Pre-existing IP and generic improvements. Timecampus retains a perpetual, irrevocable, royalty-free licence to use generic ideas, techniques and know-how learned during the engagement.
8.4 Open-source: any open-source components are licensed under their respective licences and called out in the deliverable.
9. Warranties
9.1 Timecampus warrants that services will be performed in a workmanlike manner by qualified personnel. Customer's exclusive remedy for breach is re-performance of the defective services within a reasonable period, provided notice is given within 30 days of acceptance.
9.2 No other warranties, express or implied, apply to professional services. MSA §11.4 disclaimers apply. Professional services are not legal, expense and billing or employment advice.
10. Liability
The MSA cap and exclusions apply. The SOW-specific cap is the Fees paid by Customer under this SOW in the 12 months preceding the claim.
11. Subcontracting
Timecampus may subcontract delivery to vetted Affiliates and approved subcontractors, remaining responsible for their performance.
12. Non-solicit
During the engagement and for 12 months after, neither party shall solicit for employment any personnel who participated materially in the engagement, except via public active projects not directed at such personnel.
13. Termination
13.1 Either party may terminate this SOW for material breach uncured within 30 days.
13.2 Customer may terminate for convenience on 30 days' notice; Customer shall pay for services performed and Deliverables in progress up to the effective date, including non-cancellable third-party commitments.
13.3 Timecampus may suspend services for non-payment (MSA §7.5).
14. Confidentiality and data
MSA §10 (Confidentiality) and the DPA apply. Customer remains the Data Fiduciary for any team or other Personal Data shared.
15. Governing law
Per MSA §15 — Indian law; Chennai-seated arbitration; Chennai courts.
16. Signatures
By signing below, the parties accept this SOW.
Timecampus — Name / Title / Date / Signature Customer — Name / Title / Date / Signature
Reference and incorporation
All Burdenoff Group contracts, addenda, exhibits, policies and registers referenced in this document are identified by their Document ID (TC-LEGAL-### or TC-PRICING-###) and are published at https://burdenoff.com/contracts. Each such referenced document is incorporated into this document by reference. The version of a referenced document that applies is the version published at https://burdenoff.com/contracts as at the Effective Date of the applicable Order Form (or, where no Order Form exists, the version current at the date of acceptance), unless an executed Order Form specifies a frozen version.