ProServiceWorld
Conflict Checks and AI Triage
Searches each incoming client against existing clients, spouses and related entities and records the finding before acceptance, for a partner to clear or waive with a reason.
Industry solution
Tax season, audit fieldwork and month-end close, run as one practice
Onboarding acquired clients, document collection, review capacity, audit evidence, the monthly close and tax notices on one workspace.

The problem
Accounting teams lose weeks at the seams: unsigned engagement letters, K-1s that arrive after the review slot, a review queue three people deep, audit evidence in email attachments, a close that waits on a spreadsheet and notices found late.
Accounting work is deadline work. A tax practice lives by filing and extension deadlines, an audit team by the report date a client's lender or board expects, and a finance team by the business day its close is due. Between each deadline and the work sit the same obstacles: documents that belong to someone else, reviewers who are the only people allowed to sign off, and evidence that must stay traceable long after the work is done.
Most practices hold it together with a practice management system, tax and audit software, shared drives, email and a great many spreadsheets. Organizers go out and come back incomplete. Investment forms arrive late or corrected. Prepared-by-client (PBC) lists live in one workbook and sample selections in another. Close checklists sit in a spreadsheet one person updates. Notices from tax authorities reach the firm weeks after the date printed on them. Experienced staff are hard to hire, busy season stretches people thin, and client books change hands as practitioners retire.
The answer is not another point tool. It is letting the record move: from a new client's checks to a signed letter, from an arrived form to the return waiting on it, from the review queue to a reviewer with room, from contract to close schedule, and from a client's notice to a dated matter with an owner. This page shows how several Burdenoff products are designed to work together on one workspace to do that. None of it is tax, audit or accounting advice; judgment stays with your professionals.
Managing partner of a CPA firm
Growth through acquired client books without skipped checks, review capacity through busy season, and no client deadline missed anywhere in the firm.
Tax partner or tax director
Returns moving from documents to e-file acceptance by due date, a visible review queue, and extension calls made early with a reason.
Audit partner and audit senior
PBC items and sample evidence that arrive complete and on time, each tied to the request and the test it supports.
Director of outsourced accounting services
Every client's books closed by the same business day, reconciliations reviewed, and variances explained before the client asks.
Corporate controller or internal audit lead
A close checklist that shows what is late, schedules that match the contracts, and control-testing evidence collected without chasing.
Firm operations or practice manager
Engagement letters and authorizations on file before work starts, every client notice logged with an owner, and a team not worn out by April.
A day in the life
It is the first week of March at Ashgrove & Tull. Partnership and S corporation returns are due in two weeks, a manufacturing client's year-end audit is in its second week of fieldwork, and the outsourced accounting team is closing February for thirty-eight clients. Marcus Oyelaran, the managing partner, still carries a client book of his own and chairs Friday's partner meeting. This is how his week goes, and how it could go with the firm's work running on connected tools.
Monday, 8:15 a.m.
In January the firm took on the client book of a retiring sole practitioner. Marcus learns that eleven of those clients still have no signed engagement letter, yet preparers have already started two of their returns. One of the two came over without last year's return, so nobody knows about the capital loss the client carried forward. Another new client turns out to be the former spouse of a long-standing client, which nobody caught at intake.
How this is solved: A retiring practitioner's clients, taken on mid-seasonMonday, 2:30 p.m.
A reviewer opens the Lindqvist household's return, prepared from the documents on file, and finds a private real estate fund on the brokerage statement. The family's wealth advisor tracks every account they hold, the fund included, but nobody at the firm knew it existed, so nobody asked for its K-1. Two other households' consolidated 1099s were corrected after their returns were finished. The month's extension list is being built from memory in the hallway.
How this is solved: K-1s and corrected 1099s that decide the extension listTuesday, 7:40 p.m.
Marcus stays late and counts: 140 returns are prepared and waiting for review, and only three people in the firm sign off on partnership returns. Two junior preparers have nothing ready to work on, while the tax director has worked every weekend since February. There is no single place to see which returns are due first, which await the client's e-file authorization, or who else could take a review.
How this is solved: A review queue three people deep before the deadlineWednesday, 10:00 a.m.
At the manufacturing client, the audit senior is testing purchases: twenty-five invoices sampled, each needing a purchase order, receiving report and proof of payment. The client's controller forwards a zip file and says she already sent half of it to another associate. Nobody can say which samples are still open. The PBC list is a workbook on one laptop, and the evidence is spread across three inboxes.
How this is solved: Audit evidence that arrives as one zip fileThursday, 4:45 p.m.
It is the fourth business day of the February close. Bank reconciliations are done for most clients, but the variance review has not started for the largest, a software company whose software expense fell sharply. A staff accountant eventually finds that an annual contract renewed in January at a higher price, and the prepaid schedule, still built on the old contract, stopped amortizing when the old term ended.
How this is solved: A month-end close held up by schedules and unexplained variancesFriday, 11:30 a.m.
Between agenda items at the partner meeting, Marcus takes a call from a longtime client, Teresa Castellano. She has just found a federal notice in a pile of mail, proposing more tax on brokerage income reported on a corrected 1099 the firm never saw. The notice is dated three weeks ago, and the reply date printed on it is next Thursday. There is no current power of attorney on file for her, and two state notices for other clients sit in the inbox of a manager who left in January.
How this is solved: Tax notices that surface weeks after their dateNone of this is unusual. It is the ordinary friction of a firm that runs on deadlines and on other people's paperwork. With onboarding, document tracking, review capacity, evidence, the close and client notices on one workspace, most of the week's surprises could be caught on Monday, and Marcus's Friday meeting could start from a picture everyone trusts.
Challenges and how they are solved
Each challenge shows the problem as it happens, how the products are designed to hand work to each other, and the concepts that illustrate it. Share any challenge on its own.
Answers are in plain business terms. Choose Technical, or open any technical detail, to see how it works under the hood.
Challenge 1 of 6
Taking on a retiring practitioner's book is a common way for a firm to grow, and those clients tend to arrive all at once, between December and February. Each one needs the checks any new client needs: a relationship search against existing clients, spouses and related entities, an acceptance review and, for attest work, independence. A transfer adds its own list: a signed engagement letter with the new firm, a current power of attorney or tax information authorization (Form 2848 or 8821), prior-year returns, and the carryforward and depreciation schedules the next return depends on. The seller's records arrive as a spreadsheet and boxes of files, so returns get started before letters come back and without last year's carryovers.
Work started without a signed letter leaves scope and fees undefined, a missed relationship check is a professional-conduct risk, and a return prepared without last year's carryforwards can be wrong before anyone reviews it.
ProServiceWorld is designed to check every client from a retiring practitioner's book against the firm's existing clients, their spouses and related businesses, and to hold the work until acceptance and a signed letter are recorded. FluidGrids then sends each client one form for the authorization, last year's return and carryforward schedules, and tells the manager what is still missing before anyone starts.
Technical detail
ProServiceWorld is designed to take each transferred client through the same intake as any new client, on one record. Its conflict search runs the incoming name, current and former spouses and related entities against existing clients and records each hit as a finding a partner clears or waives. Acceptance and, for attest clients, independence are then recorded as dated gates, and the engagement opens only once the letter is recorded as signed. A FluidGrids run each morning is designed to read each newly accepted client's transition checklist (authorization on file, prior-year returns, carryforward and depreciation schedules) and send the client one hosted form. Each submission is filed against its checklist item in ProServiceWorld, and anything still missing when a preparer is assigned is raised to the manager, so no return starts without the letter, the authorization and last year's carryovers.
Every transferred client is checked and signed before work starts, and preparers begin with the authorization, last year's return and the carryforwards in hand.
ProServiceWorld
Searches each incoming client against existing clients, spouses and related entities and records the finding before acceptance, for a partner to clear or waive with a reason.
ProServiceWorld
Records engagement acceptance and, for attest clients, independence confirmation as dated gates with a status, so no engagement opens on an unchecked client.
FluidGrids
Runs the morning schedule that picks up newly accepted clients and sends each one the transition form, so nothing waits for someone to remember.
Challenge 2 of 6
An investment-heavy household's return depends on forms the firm does not control: a consolidated 1099 from each brokerage account, K-1s from partnerships and private funds, 1099-Rs from retirement distributions. Some arrive in February, some in September, and some arrive twice because the issuer corrects them. Preparers work from whatever the client uploaded, so a missing K-1 often surfaces only when a reviewer spots an unfamiliar holding. Corrected forms land after a return is finished. Extension decisions are left to the final week, and clients hear about them after the fact.
Returns prepared on incomplete documents come back for rework or amendment, reviewers spend scarce hours finding gaps, and late extension decisions leave clients surprised and short of time to plan.
Where a family or its wealth advisor keeps its accounts in BrainyRich, it is designed to list the investment tax forms the family should expect and mark each one as it arrives or is corrected. With the family's consent, FluidGrids adds that list to their request list in ProServiceWorld each morning, so preparers know a K-1 is coming and extension calls are made early.
Technical detail
Where the household or its wealth advisor keeps its accounts in BrainyRich, BrainyRich is designed to build the list of expected investment tax forms in January: a consolidated 1099 per taxable account, a K-1 for each partnership or fund interest, a 1099-R where a distribution was taken, each with the date it usually arrives. As statements are uploaded, forms are marked received, and a corrected form is linked to the original it replaces. When the household consents to share the list from its own BrainyRich, a FluidGrids run each morning is designed to read it and add new or changed items to the household's ProServiceWorld request list, so the preparer sees the fund's K-1 as expected and outstanding rather than unknown. ProServiceWorld's return board then marks the return as waiting on a named form with its expected date, so the tax manager can decide extensions in early March and explain the reason to the family.
Preparers start from a complete picture of what is coming, corrected forms reach the right return, and extensions are decided early with the reason on record.
BrainyRich
Lists each household's expected 1099s, K-1s and 1099-Rs from the accounts held in BrainyRich, with usual arrival dates, received status and corrected forms linked to the originals.
Works with ProServiceWorld, FluidGrids
ProServiceWorld
Holds the expected forms on the client's own request list, so the preparer sees what has arrived, what is overdue and which returns are blocked.
ProServiceWorld
Marks returns waiting on a named form with its expected date, so extension decisions are made early and recorded with their reason.
Works with CrewFoundry, BrainyRich, TimeCampus
Challenge 3 of 6
Two weeks before the partnership deadline, prepared returns pile up waiting for review, and sign-off authority for partnership and S corporation returns sits with a handful of reviewers. Preparers wait for work while those reviewers work weekends. The status of each return lives in the tax software, a whiteboard and the tax director's head: which are due first, which await the client's e-file authorization, which have review notes open, which were rejected on e-file. When someone asks whether another manager could take some of the S corporation reviews, nobody can say who holds that authority or who has room.
Review sets the pace for the whole practice; a hidden queue means late filings, rushed reviews and the same few people exhausted every spring.
ProServiceWorld is designed to show every return on one board by due date and stage, with who is preparing and reviewing it. CrewFoundry is designed to know who may sign off which returns and how busy each reviewer is, and suggests someone with room. TimeCampus warns when the tax team as a whole is working late and weekends, never naming anyone, and the tax director confirms each change.
Technical detail
ProServiceWorld is designed to hold each return on a season board: entity type, due date, stage from awaiting documents to e-file accepted, preparer, reviewer and open review notes. Preparers update the stages, including the e-file acknowledgment from the tax software; the board does not connect to the filing system. The review queue by return type is designed to pass to CrewFoundry, which is designed to hold sign-off authority by return type (partnership, S corporation, individual) as a qualification, alongside each reviewer's booked review hours. TimeCampus's after-hours and weekend share for the tax team is designed to pass to CrewFoundry as a team load warning, never per person. CrewFoundry then proposes a qualified reviewer with room, leaving already-overloaded reviewers out, and the tax director sees the warning beside the suggestion on the board and confirms before anything changes.
Reviews go to whoever is qualified and free, the returns due first are reviewed first, and busy season is paced by what the team can sustain.
ProServiceWorld
Puts every return on one board by due date and stage, from awaiting documents to e-file accepted, with each reviewer's queue, open review notes and the suggested reassignment.
Works with CrewFoundry, BrainyRich, TimeCampus
CrewFoundry
Holds sign-off authority by return type as a shared qualification with the people who hold it, so the review queue is matched only to reviewers allowed to sign those returns.
TimeCampus
Shows after-hours share and weekend activity for the tax team in aggregate only, and passes CrewFoundry a team load warning, never figures for one person.
Challenge 4 of 6
During fieldwork, the audit senior selects a sample of transactions for testing, and each item needs several pieces of support: a purchase order, a receiving report, an invoice, proof of payment. Requests go out by email with a spreadsheet attached, beside a prepared-by-client (PBC) list kept in a workbook. Support comes back as zip files of partial evidence, sometimes to a different associate who asked for the same thing. Nobody can say which samples are complete, which lack a receiving report, or which file is the latest. Internal audit teams testing controls each quarter live the same pattern with their own control owners.
Fieldwork stretches while staff chase and re-request, the client feels pestered by duplicate asks, and evidence that cannot be tied to its test weakens the file a reviewer or inspector will read.
The audit senior enters the sample in a FluidGrids form, which is designed to send one request per item to the right person at the client through ProServiceWorld's upload room, remind them, and wait for the tester to accept each piece. Botlit explains what each request needs. Accepted evidence is filed in ProServiceWorld against the request and sample number, so everyone can see what is still open.
Technical detail
The senior submits the sample selection through a FluidGrids form, and the workflow is designed to read the matching PBC item from ProServiceWorld and split the selection into one request per sample item, routed to the client owner responsible, such as accounts payable, receiving or treasury. Each request reaches its owner in ProServiceWorld's client upload room, and a Botlit assistant is on hand to explain what the request needs. The workflow waits for each upload, reminds on day three and day seven, and pauses for the tester's approval before an item counts as complete; missing pieces are raised as exceptions for the tester to judge, never closed silently. Accepted evidence is designed to be filed in ProServiceWorld's document register with its request, sample number, classification and version, so the file shows what was asked, what arrived and who accepted it.
Every sample and PBC item has one status, the client answers each request once, and the audit file ties each piece of evidence to the test it supports.
FluidGrids
Splits a submitted sample selection into one request per item, reminds the client owner, waits for uploads and pauses for the tester's approval before an item counts as complete.
Works with ProServiceWorld, Botlit
ProServiceWorld
Keeps the engagement's PBC list item by item as requested, received or overdue, so the audit team sees which areas are blocked and by what.
ProServiceWorld
Files accepted evidence with its classification and version, so the audit file shows the latest support and keeps earlier versions on record.
Challenge 5 of 6
By the middle of the close, most bank reconciliations are done, but the close checklist is a spreadsheet one person updates and nobody else trusts. The variance review, comparing the month with last month and with budget, starts late for the largest clients, and when an account moves for no obvious reason, someone spends an hour tracing it. Often the cause sits in a schedule. Renewals and price changes never reach the prepaid schedule, which lives in yet another spreadsheet, and services used all month with no invoice yet are never accrued because nobody thought to ask.
A late or unreliable close delays the reporting owners, lenders and boards rely on; errors found in the variance review cost hours to trace, and errors not found reach the financial statements.
Where a client's contracts are kept in Subscriber Bot, it is designed to work out each month's prepaid expense, catch renewals at a new price and suggest costs to accrue, for the accountant to check and record. FluidGrids gathers those with the close checklist each morning, and BigConsole shows one board of what is late and which changes still need explaining. Botlit answers why a figure moved.
Technical detail
Where a client's recurring contracts are kept in Subscriber Bot, with the invoice and renewal notice attached, it is designed to propose each month's prepaid amortization, flag renewals at a new price that the schedule has not picked up, and flag accrual candidates such as an active service with no invoice this period, for the accountant to accept, edit or reject before posting in their own ledger. A FluidGrids workflow is designed to collect the accepted lines with the close checklist, reconciliation status and trial balance each morning and end in a datasink that feeds BigConsole. BigConsole is designed to show the close by business day across entities or clients, with every variance over the team's threshold listed with its explanation status and source. A controller can ask a Botlit agent why an account moved; Botlit is designed to read the console and answer with the record it cites.
The close runs from one shared board, schedules follow the contracts they come from, and the variance review starts while there is still time to fix what it finds.
BigConsole
Shows close tasks by business day across entities or clients, reconciliation status, and every variance over threshold with its explanation and source.
Works with FluidGrids, Subscriber Bot, Botlit
Subscriber Bot
Proposes each month's prepaid amortization and accrual candidates from the contracts kept in it, with renewals at a new price flagged, for an accountant to review.
Works with FluidGrids, BigConsole
FluidGrids
Ends the morning close workflow in a datasink node, so checklist, reconciliation and schedule data refresh the close console on a schedule.
Challenge 6 of 6
After filing season, notices follow: a federal notice proposing more tax where a return did not match the forms the agency received, a state balance-due letter, a penalty for a missed estimated payment. They reach the firm as a phone photo, a forwarded PDF or a call, often weeks after the date printed on them, and the reply window runs from that date, not from the day the firm sees it. Notices sit in individual inboxes, reply dates live in personal calendars, and nobody can list every open notice across the firm. Before anyone can speak to the tax authority for a client, a current power of attorney has to be on file, and for transferred or long-quiet clients it often is not. Notice work is also often outside the return's engagement letter, so it goes unscoped.
A missed reply date can turn a proposed change into a bill, adding penalties and interest and narrowing the ways left to resolve it; unscoped notice work also becomes time nobody bills.
When a client messages about a letter, Botlit is designed to ask for photos of every page, explain what happens next from the firm's own guide, and pass any question about what it means to their preparer. FluidGrids opens the notice in ProServiceWorld for the preparer to confirm the reply date and owner, flags a missing authorization, and reminds the owner each morning until it is answered.
Technical detail
A Botlit assistant on the firm's client messaging channel is designed to take a client's "I got a letter" message, ask for a photo of every page and answer process questions from the firm's own notice guide, with the passage shown; it never interprets the notice and hands any question about its meaning to the preparer. Botlit then starts a FluidGrids workflow with the notice attached, designed to open a notice matter under the client in ProServiceWorld and pause for the preparer to confirm the notice type, reply date and owner. The workflow flags the partner when no current authorization is on file or the work falls outside the engagement letter. A FluidGrids schedule each morning reminds each owner before the reply date and escalates matters with no owner or no draft response a week out, while ProServiceWorld's matters register lists every open notice by date.
Every notice is logged with a confirmed reply date and an owner on the day it arrives, authorizations are sorted before they are needed, and notice work is scoped before it is done.
Botlit
Answers a client's questions about sending in a notice from the firm's own notice guide with the passages shown, and says plainly when nothing matches so the preparer takes over.
ProServiceWorld
Lists every open notice as a matter under its client with priority, status and due date, so the firm sees all open notices in one register rather than in personal inboxes.
FluidGrids
Starts the notice workflow when Botlit passes a notice in, and runs the morning schedule that reminds each owner before the reply date and escalates matters with no owner.
How it fits together
Follow a household's return, an audit client's evidence requests and an outsourced accounting client's monthly close through the practice. Each step shows one product doing one job and how it is designed to hand the result to the next, so the letter, the documents, the review, the evidence and the close stay one continuous record.
To FluidGrids: What each client still needs to send, with owners and dates
To FluidGrids: The family's list of expected forms, shared with their consent
To ProServiceWorld: What has arrived, what was accepted and what is still missing
To CrewFoundry: The returns waiting for review, by type and due date
To ProServiceWorld: Confirmed changes of reviewer
To FluidGrids: The schedule lines the accountant accepted
To BigConsole: This morning's close figures
Step 1 of 8: Accept the client
Technical detail
Products in this solution
Record of clients, returns, evidence and notices
Built for accounting and tax firms. Client checks, engagement letters, document requests, audit request lists and client notices are designed to sit on one client record, with a board showing every return by due date.
Technical detail
Built for accounting, tax and advisory firms: conflict searches, acceptance and independence gates, engagement letters, request and PBC lists, a document register and a matters register for notices are designed to live on one client record, with a season board for every return.
Expected investment tax forms for each household
Where a family or its wealth advisor keeps its accounts in BrainyRich, it is designed to list the investment tax forms the family should receive, mark each as it arrives or is corrected, and share the list with their accountant when the family agrees.
Technical detail
Where a household or its wealth advisor keeps its accounts in BrainyRich, it is designed to list the 1099s, K-1s and 1099-Rs the household should expect, mark arrivals and corrections, and share the list with the family's accounting firm only with the household's consent.
Reviewer sign-off authority and capacity
Is designed to know who may sign off which returns and how busy each person is, and to suggest who could take extra reviews, for the tax director to confirm.
Technical detail
Is designed to hold each person's sign-off authority by return type as a qualification, alongside booked review hours, and to rank who could take a review with room, weighing the tax team's load warning, for the tax director to confirm before anything changes.
Privacy-first view of team load
Is designed to show when the tax team as a whole is working late and weekends, as a group total, and to warn CrewFoundry, never watching or naming individuals.
Technical detail
Is designed to build each person's own timeline from the tools they already use, with no screenshots or keystroke logging, and to show the tax team's after-hours and weekend share only in aggregate, passing CrewFoundry a team load warning, never figures for one person.
Transition forms, reminders, evidence requests and hand-offs
Designed to handle the chasing and passing along: one form for each new client, one request per audit sample with a sign-off step, notice reminders, and each morning's close figures sent to BigConsole.
Technical detail
Designed to run the forms, schedules and hand-offs between products: one transition form per accepted client, one request per audit sample with an approval step, notice reminders, and morning workflows ending in datasinks that feed BigConsole.
Answers for clients and controllers, from your sources
Its assistants are designed to answer clients' questions about a letter they received from the firm's own guide, show where each answer came from, pass anything about its meaning to a preparer, and answer a controller's questions from BigConsole's boards.
Technical detail
Governed agents are designed to answer clients' questions about sending in a notice from the firm's own guide with citations, hand anything about a notice's meaning to a preparer, start the notice workflow, and answer a controller's questions by reading BigConsole consoles.
Close and variance consoles
Designed to show live boards for the monthly close and the changes that still need explaining, across clients or companies, with the record behind every figure one click away.
Technical detail
Designed to turn FluidGrids datasinks into consoles for the close by business day and for variances with their explanations and sources, across entities or clients, with drill-down to the record behind each figure.
Contracts behind prepaid and accrual schedules
Is designed to hold each recurring contract with its term, price and renewal date, and to suggest each month's prepaid expense and costs to accrue, for an accountant to check before recording them in the books.
Technical detail
Is designed to hold each recurring contract with its term, price and renewal date, and to propose monthly prepaid amortization, flag renewals at a new price and suggest accrual candidates for an accountant to review before posting in the ledger.
Every product runs on Burdenoff Workspaces: one sign-on across the firm's tax, audit and outsourced accounting teams, role-based access designed to keep each client's documents and fees with the people on the engagement, one audit trail of approvals and changes, and one bill.
Concept gallery
15 concepts from 8 products. Each one links to its own page on the product's website, and every view has a link you can share.
ProServiceWorld
Searches each incoming client against existing clients, spouses and related entities and records the finding before acceptance, for a partner to clear or waive with a reason.
ProServiceWorld
Records engagement acceptance and, for attest clients, independence confirmation as dated gates with a status, so no engagement opens on an unchecked client.
FluidGrids
Runs the morning schedule that picks up newly accepted clients and sends each one the transition form, so nothing waits for someone to remember.
BrainyRich
Lists each household's expected 1099s, K-1s and 1099-Rs from the accounts held in BrainyRich, with usual arrival dates, received status and corrected forms linked to the originals.
Works with ProServiceWorld, FluidGrids
ProServiceWorld
Holds the expected forms on the client's own request list, so the preparer sees what has arrived, what is overdue and which returns are blocked.
ProServiceWorld
Marks returns waiting on a named form with its expected date, so extension decisions are made early and recorded with their reason.
Works with CrewFoundry, BrainyRich, TimeCampus
CrewFoundry
Holds sign-off authority by return type as a shared qualification with the people who hold it, so the review queue is matched only to reviewers allowed to sign those returns.
TimeCampus
Shows after-hours share and weekend activity for the tax team in aggregate only, and passes CrewFoundry a team load warning, never figures for one person.
FluidGrids
Splits a submitted sample selection into one request per item, reminds the client owner, waits for uploads and pauses for the tester's approval before an item counts as complete.
Works with ProServiceWorld, Botlit
ProServiceWorld
Files accepted evidence with its classification and version, so the audit file shows the latest support and keeps earlier versions on record.
BigConsole
Shows close tasks by business day across entities or clients, reconciliation status, and every variance over threshold with its explanation and source.
Works with FluidGrids, Subscriber Bot, Botlit
Subscriber Bot
Proposes each month's prepaid amortization and accrual candidates from the contracts kept in it, with renewals at a new price flagged, for an accountant to review.
Works with FluidGrids, BigConsole
FluidGrids
Ends the morning close workflow in a datasink node, so checklist, reconciliation and schedule data refresh the close console on a schedule.
Botlit
Answers a client's questions about sending in a notice from the firm's own notice guide with the passages shown, and says plainly when nothing matches so the preparer takes over.
ProServiceWorld
Lists every open notice as a matter under its client with priority, status and due date, so the firm sees all open notices in one register rather than in personal inboxes.
Pitch kit
Accounting, tax and audit work runs on deadlines and on paperwork the firm does not control. Burdenoff brings together ProServiceWorld for clients, engagements, returns and notices, BrainyRich for expected investment tax forms, CrewFoundry and TimeCampus for review capacity, FluidGrids for forms, reminders and evidence requests, Subscriber Bot for contract-based close schedules, and BigConsole and Botlit for the close and the questions around it, on one workspace.
Questions
No. The products are at different stages, from not yet launched to available, and the accounting pieces here are designs. Some hand-offs are already part of their design, such as FluidGrids passing figures to BigConsole; others, such as BrainyRich sharing expected tax forms with ProServiceWorld, are planned. Talk to us about early access.
Technical detail
Not as a whole. The products are at different stages, from pre-launch to generally available, and the accounting-specific pieces on this page (the tax season board, the expected-forms tracker, the evidence workflow, the close console and the prepaid schedule) are designs. Some hand-offs are part of the products' design today, such as FluidGrids datasinks feeding BigConsole and Botlit agents reading dashboards and starting workflows. Others, such as BrainyRich sharing expected forms with ProServiceWorld or CrewFoundry proposing reviewers, describe how the products are intended to connect. Talk to us about early access.
No. The products keep track of work, documents, deadlines and figures. Botlit passes any question about what a tax notice means to a preparer, Subscriber Bot only suggests schedule lines for an accountant to check, and decisions on returns, notices, audit evidence and the books stay with your professionals.
Technical detail
No. The products track work, documents, deadlines and figures. BrainyRich lists the forms a household should expect but does not say how anything is taxed; Botlit is designed to answer process questions about sending in a notice from the firm's own guide and hand any question about what a notice means to a preparer; Subscriber Bot proposes prepaid and accrual lines that an accountant accepts, edits or rejects before posting; and judgments on audit evidence stay with the audit team. Professional judgment and sign-off remain with your licensed staff.
No. Returns are still prepared and filed in your tax software, audit working papers stay in your audit tools, and entries are recorded in your own books. These products handle the work around them: onboarding, document and evidence requests, review workload, the close and notice deadlines.
Technical detail
No. Returns are still prepared and filed in your tax software, audit workpapers stay in your audit tools, and entries are posted in your own ledger. The Burdenoff products are designed to handle the work around them: onboarding, document and evidence requests, review capacity, close tracking and notice deadlines. The tax season board shows e-file status as preparers record it; it does not connect to your filing software. FluidGrids is designed to reach other systems through webhooks, schedules and HTTP connections where those systems allow it.
No. TimeCampus builds each person's own timeline from the tools they use, with no screenshots or keystroke logging. Team views show group totals, meant to reveal when the whole team is overloaded, and only a team-level warning goes to CrewFoundry, never anyone's own figures.
Technical detail
No. TimeCampus is built privacy-first: it assembles each person's own timeline from the tools they work in, without screenshots or keystroke logging. Team views such as after-hours share and weekend work are aggregate, designed to show when the tax team as a whole is overloaded, and the only thing designed to pass to CrewFoundry is a team-level load warning, never figures for one person.
Yes. Internal auditors can use the same request-and-sign-off workflow for control testing with their own colleagues, and finance teams can use the contract-based schedules and the close board across their own companies. The client and engagement record is most useful for firms serving outside clients.
Technical detail
Yes. The same pieces are designed to serve a company's own finance and internal audit teams: the FluidGrids evidence workflow can route control-testing requests to control owners each quarter, Subscriber Bot can hold the company's own recurring contracts for close schedules, and BigConsole can show the close across the company's entities. ProServiceWorld is most useful where work is organized as client engagements.
Access is set by role, so each client's documents, returns and fees are meant to be seen only by the people working for that client, and there is one record of who did what. A family's list of expected tax forms reaches the firm only when the family chooses to share it.
Technical detail
Every product runs on Burdenoff Workspaces, with role-based access designed to limit each client's documents, returns and fees to the people on that engagement, and one audit trail recording who viewed, approved or changed what. Console views are designed to be limited to each client team's rows. A household's expected-forms list reaches the firm only when the household consents to share it from its own BrainyRich.
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Challenges solved
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Challenges solved
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This is a solution concept: it shows how Burdenoff products are designed to work together in this industry. The images are illustrations of the concepts, not screenshots of the actual products, and every name and figure in them is sample data.